Last updated: June 2026 — James Wilson, Genesistrading

Responsible Gaming

What is Responsible Gaming?

Responsible gaming is a commitment to ensuring that casino entertainment remains safe, fair, and enjoyable for all players. At Genesis Trading, we believe that gambling should be viewed as a form of entertainment with entertainment costs, not as a way to earn money or solve financial problems.

Responsible gaming practices include:

• Setting strict budgets and time limits before playing
• Never gambling with money you cannot afford to lose
• Taking regular breaks from gaming activities
• Keeping gambling separate from essential expenses like rent, bills, and savings
• Understanding the odds and house edge of all games
• Avoiding chasing losses

Warning Signs of Problem Gambling

It is important to recognise the early warning signs of problem gambling. If you or someone you know exhibits any of the following behaviours, help and support are available:

• Spending more time and money on gambling than intended
• Gambling to escape problems or negative emotions
• Lying to friends or family about gambling activities
• Difficulty controlling or reducing gambling
• Borrowing money or going into debt to fund gambling
• Neglecting work, family, or social responsibilities
• Experiencing mood swings or irritability when unable to gamble
• Unsuccessful attempts to cut back or quit gambling

If you recognise any of these signs in yourself or others, please reach out to one of the support services listed below.

Self-Exclusion Tools and Deposit Limits

We offer a range of tools to help players maintain control over their gaming activities:

Deposit Limits

Set daily, weekly, or monthly deposit limits on your account to control the amount of money you spend. These limits can be adjusted or removed after a cooling-off period, ensuring you have time to make informed decisions.

Self-Exclusion

The self-exclusion tool allows you to voluntarily exclude yourself from all gaming activities for a period you choose. During this time, your account will be suspended and you will not be able to deposit funds or access games. Self-exclusion periods typically range from 24 hours to several years.

Session Time Limits

Set reminders and automatic time-out features that alert you when you have been playing for a predetermined period, helping you take regular breaks.

Australian Helpline Numbers and Support Services

If you need immediate support or advice regarding problem gambling, please contact one of the following organisations:

• Gamblers Help (Victoria): 1800 858 858 – Free and confidential support available 24/7
• Gambling Help Online: 1800 858 858 – Telephone and online counselling
• Problem Gambling Services (New South Wales): 02 9385 6322
• Gambling Helpline (Queensland): 1800 006 009
• Gambler's Help Line (South Australia): 1800 858 858

Additional international support services include:

• GamCare: www.gamcare.org.uk – Support for gambling-related harm
• BeGambleAware: www.begambleaware.org – Information and resources on problem gambling
• Gamblers Anonymous: www.gamblersanonymous.org.au – Peer support meetings across Australia

18+ Policy

Genesis Trading is strictly for players aged 18 years and over. We verify all account holders to ensure compliance with this requirement. It is illegal for anyone under the age of 18 to engage in gambling activities. Parents and guardians are encouraged to speak with young people about the risks of gambling and to monitor their online activity.

We take our responsibility to protect vulnerable individuals seriously and are committed to providing a safe gaming environment for all eligible players.